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Direct Channels

General Inquiries
[email protected]
Technical Support
[email protected]
Telegram
@RootSoc

Availability

Telegram Support24/7 — typically < 2hr response

Email ResponseWithin 24 hours (business days)

Active IncidentsImmediate escalation available

TimezoneGST +4 (UAE) / AST +3 (Jordan)

Physical Presence

Amman, Jordan

Mecca Street, Al-Husseini Complex
Amman 11181, Jordan

Dubai, UAE

Dubai World Trade Centre, Sheikh Zayed Rd
P.O. Box 9292, Dubai, UAE

Encrypted Disclosure

Disclosing a vulnerability or active breach? Reach us via WhatsApp or email — we follow responsible disclosure best practices per our Security Policy.

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